Frequently Asked Questions
Have questions? We've got answers! Explore our FAQ to find clear and precise information about our services, rates, subscriptions, and much more. Whether you're preparing for your parking or need help resolving a concern, we're here to help you quickly find what you're looking for.
- How can I cancel a booking?
You can cancel your booking through the link in your confirmation email, depending on the tariff conditions.
- How can I find the nearest car park?
You can use the interactive map on our website or the Pcard app to find the closest Interparking car park to your destination.
- How does the rechargeable card work?
It’s a prepaid card with credit in euros, usable to pay for parking sessions.
- Is support available 24/7?
Yes, in all car parks our assistance service is available around the clock.
- What are the benefits of using Interparking?
We offer safety, convenience, competitive prices, online booking, and additional services such as EV charging and customized subscriptions.
- What happens if I arrive earlier or later than booked?
Additional charges may apply. We recommend respecting your booking schedule.
- What payment methods are accepted?
We accept cash, credit/debit cards, and contactless payments.
- What subscription types are available?
We offer monthly, annual, and corporate subscriptions.
- Where are Interparking car parks located in Italy?
Our car parks are located in Rome, Milan, Venice, Florence, Mantua, and other Italian cities. Check the “Find a Car Park” section on our website.
- Where can I buy a rechargeable card?
You can buy it at staffed payment desks in our car parks.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.